Accessibility Statement

I am committed to making this website usable for everyone, including people with disabilities. Accessibility is an ongoing practice, and I welcome feedback that helps me improve.

Conformance Status

This site aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive differences.

Measures Taken

To support accessibility, this site is built with:

• Semantic HTML structure with proper headings and landmarks.
• Descriptive alternative text on meaningful images.
• Sufficient color contrast between text and background.
• Visible focus indicators for keyboard navigation.
• Resizable text without loss of content or functionality.
• Forms with clearly associated labels and error messages.
• Reduced-motion support for visitors who prefer less animation.
• Compatibility with screen readers and assistive technologies on modern browsers.

Known Limitations

Despite my best efforts, some content on this site may not yet be fully accessible. Known areas under improvement include:

• Some embedded third-party content (for example, scheduling or video tools) may not meet the same standards as the rest of the site.
• Older PDF resources, if any, may not yet be fully tagged for screen reader navigation.

If you encounter a barrier not listed here, please let me know so I can address it.

Telehealth Accessibility

Clinical sessions are delivered through a HIPAA-compliant telehealth platform, which supports closed captioning and standard assistive technologies. If you need a specific accommodation for sessions (for example, a sign language interpreter, live captioning, or extended appointment time), please let me know during scheduling so we can make appropriate arrangements.

Browser and Assistive Technology Support

This site is designed to work with the latest versions of major browsers (Chrome, Firefox, Safari, Edge) and common assistive technologies, including VoiceOver, NVDA, JAWS, and TalkBack. If you experience trouble with a specific combination, your feedback is welcome.

Feedback and Contact

If you encounter an accessibility barrier, have a suggestion, or need information in an alternative format, please contact me. I aim to respond within 1 to 2 business days.

• Email: Greenoakespsych@gmail.com
• Phone: available upon request
• Mail: Alexandria, Virginia (mailing address available upon request)

Formal Complaints

If you are not satisfied with my response and believe a violation of the Americans with Disabilities Act has occurred, you may file a complaint with the U.S. Department of Justice Civil Rights Division at ada.gov/file-a-complaint.

Ongoing Improvement

Accessibility is reviewed periodically as content and tools change. This statement will be updated to reflect significant improvements or newly identified limitations.